What is it?
This section collects common questions about using the current dashboard. It helps you distinguish a layout choice, missing report or access requirement.
What does it show?
The solutions below cover hidden panels, missing measurements, sign-in, sound and navigation. They use the controls already present in GRiD.
What can I do here?
Try the relevant check without changing account permissions or service settings. Use the Discord invitation in IDENTITY if you need community assistance.
How do I use it?
Search this guide using words from the label you see, such as NO DATA, MUTE or RESET. Open the matching category to follow its steps. Clear the search to show all categories again.
Where did my panel go?
Select its named button in the panel strip. Plus restores a minimized panel; RESET restores the default layout. If a realm list alone is hidden, use the arrow beside its group title.
Why is an online world showing N/A?
Availability and detailed game reports are separate. FPS, frame time and process RAM require a fresh supported report. Wait for another update; missing values are not zero and do not confirm the world has stopped.
Why does PULSiX say OFFLINE while the site works?
Its host count uses freshness of telemetry. No fresh sample is different from a failed website. Check NO TELEMETRY, STALE or ACCESS REQUIRED on the host card.
Why is a tool locked after I sign in?
Your account may not have the required access. Open ACCOUNT to review your profile and membership options, or ask community staff through Discord. RESET and themes cannot change permissions.
Why is the radio silent, or playing when its panel is closed?
Check MUTE, volume and the browser tab's sound setting. CLICK TO PLAY needs a playback gesture. Pause or MUTE controls sound; panel Close controls the layout.
Why is FORTECA TRAY offline?
Check whether the installed helper is running and use the refresh icon. If no helper is installed, the download icon provides the Windows package. A missing local helper does not mean the game host is offline.
How do I leave an enlarged panel or MEDIA?
Use the panel's restore-size button or Escape to leave maximized mode. In MEDIA, select RETURN TO GRiD. Close HELP with its cross or Escape; keyboard focus returns to the HELP button.
Why were my preferences forgotten?
Theme and layout preferences belong to the current browser and origin. A different browser, private window, cleared storage or switching between main and GRiD origins can have separate saved preferences.